Privacy Policy

1. Overview

At RK Group of IT Solutions ("we," "our," or "us"), we respect your personal privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, store, and process your personal and business information when you visit our website or communicate with us regarding website development, mobile application development, or software services.

2. Information We Collect

We only collect information that you deliberately provide to us when submitting an enquiry, booking a free consultation, or contacting us through WhatsApp, phone, or email. This may include:

• Your Name and Business or Store Name
• Your Email Address and Telephone / WhatsApp Number
• Project Requirements, service selections, and budget parameters
• Communications exchanged during project scoping and milestone reviews

3. How We Use Your Information

Information collected through our website is used strictly for legitimate business interactions:

• Responding to your project enquiries and preparing proposals
• Providing technical consultations, demos, and feasibility advice
• Coordinating development milestones and ongoing maintenance support
• Maintaining internal records of client discussions and agreements

4. Absolute No-Sale of Data Guarantee

We do not sell, rent, trade, or distribute your personal or commercial contact information to any third-party marketing agencies or lead brokers under any circumstances.

5. Cookies and Web Analytics

Our website uses minimal, privacy-respecting cookies and standard technical logging (such as IP addresses, browser types, and visiting timestamps) solely to analyze website performance, ensure rapid page loading, and prevent spam submissions on our contact forms.

6. Your Rights and Data Control

You have the right to request a copy of the information you have submitted to us, ask us to correct inaccurate details, or request that your contact record be permanently deleted from our database.

To exercise any of these rights, please contact us directly via email at rkgroupofitsolution@gmail.com.